Box Office Hours

May 2–June 30: Monday-Friday from 12–5pm; Closed Weekends
July 5–August 6: Wednesday–Sunday from 12–5pm*; Closed Mondays & Tuesdays

*Closed from 2-3:30pm during matinees

The Box Office will open to the public at 12pm on July 5 for online, phone, and in-person sales (‘62 Center for Theatre Dance, 1000 Main Street).

COVID-19 Code of Courtesy

Properly fitting masks are encouraged to be worn indoors at the ‘62 Center for Theatre & Dance. Use of face masks is optional for all visitors at the Clark Art Institute. Visit barringtonstageco.org/safety for updated masking policies for A New Brain. Click here for a current list of all protocols.

PROCESSING FEES & WILL CALL

All tickets are subject to a $5 processing fee per ticket. There only will be physical tickets for Hasan Minhaj: Experiment Time and Laura Benanti in Concert. Those tickets must be picked up at the will call window at the Box Office on the day of your performance. For all other shows this summer, check-in will take place by a list at the door at the theater entrance.

Exchange Policy

Tickets may be exchanged for the same production up to 48 hours prior to the performance you are unable to attend (subject to availability). A $3 per-ticket fee (waived for Donors at the $500 level and above) will be charged in addition to any applicable ticket upgrade costs. Refunds will not be made on exchanges into a lower-priced performance or seating area. We regret that we cannot seat a patron who has missed a previous performance.

Refund Policy

All sales are final. There are no refunds. Program, casting, and COVID-19 protocols are subject to change. If you find you are unable to use your tickets, please consider returning them to the Box Office prior to the performance to receive a tax-deductible receipt.

Accessibility

The ‘62 Center for Theatre & Dance is wheelchair accessible. Please request accessible seating when ordering tickets. A limited number of assistive listening devices are available for all performances on a first-come, first-served basis. For more information about WTF’s access programs, please call the Box Office at (413) 458-3253.

AccessTix

A limited number of AccessTix will be available for every Festival performance for $30. While there are no restrictions on who can purchase AccessTix, the purpose of this reduced price ticket program is to provide an entry-level price point for people who cannot otherwise afford to attend the Festival, so please consider this when making your ticket selection. AccessTix quantities are limited and availability may vary by production and performance. There is a limit of four AccessTix per performance per customer.

EBT & ConnectorCare Card to Culture

WTF is a proud participant in the state-wide Card to Culture initiative created by the Mass Cultural Council in partnership with the Executive Office of Health and Humans Services’ Department of Transitional Assistance, and the Massachusetts Health Connector, respectively. Anyone with a Massachusetts-issued EBT (Electronic Benefits Transfer) card or ConnectorCare health insurance card may contact the Box Office via phone or in-person to purchase $20 tickets to performances on the Main Stage (tickets subject to availability; offer limited to two tickets per EBT or ConnectorCare card). Cannot be combined with any other offer or used for special events. See the full list of participating organizations offering EBT & ConnectorCare discounts.

Gift Certificates

Gift Certificates are available throughout the year in any denomination and make wonderful birthday, holiday, or thank you gifts. To order, call the Box Office Hotline at (413) 458-3253 or click on the BUY button on our website. Gift certificates can be mailed to either the buyer or recipient.

Parking

Ample free parking is available in the three-level parking garage behind the theater, accessible from Main Street (Route 2) and from Whitman Street, just off of Route 7. Additionally, there is street parking and accessible parking available across the street from the theater on Stetson Court and Park Street or in the public parking lot at the bottom of Spring Street (a short walk to the theater). Please adhere to all posted parking regulations, or you may be ticketed.

Latecomers

Performances start on time; latecomers will be admitted at the House Manager’s discretion.

Cameras & Recording Devices

All cameras and recording devices are strictly forbidden inside the theater. Please check them with the House Manager before entering the theater.

Phone Use

Phone use during performances is strictly prohibited. Silence your phone and turn off alarms prior to entering the theater. Please note: performances of Hasan Minhaj: Experiment Time will be a phone-free experience. Use of phones, smart watches and accessories, will not be permitted in the performance space. Upon arrival at the venue, all phones, smart watches and accessories will be secured in individual Yondr pouches that will be opened at the end of the event. Guests maintain possession of their devices at all times, and can access them in the lobby. All devices will be re-secured in Yondr pouches before returning to the performance space. Anyone seen using a device (phone, smart watch or accessories) during the performance will be escorted out of the venue.

Festival Stages

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