Box Office
We want your Festival experience to be easy and enjoyable. Here are some answers to common questions.
Hours (June)
Monday: Closed
Tuesday: Saturday 10am—5pm
Sunday: 11am—4pm
Hours (July-Aug)
Monday: Closed
Tuesday—Saturday: 10am—8pm
Sunday: 11am—7pm
Group Rates
For Main Stage performances, groups of 15-49 receive a 20% discount, 50-99 people receive a 25% discount and groups of 100 or more receive a 30% discount per ticket off the full ticket price. Subject to availability. For more information, please call 413.458.3253.
Rush Tickets
Rush tickets to our Main and Nikos Stage productions are subject to availability and may be purchased, if available, two hours prior to each performance at the Box Office—CASH ONLY. General adult rush tickets are $30 and youth student rush tickets are $20. Limit two general adult rush tickets per person. Limit one youth student rush ticket per student with valid student ID (youth student ID must be presented at the Box Office at time of purchase to obtain discount). WHEN YOU COME TO THE BOX OFFICE WINDOW, YOU MUST SAY THAT YOU WISH TO PURCHASE RUSH TICKETS. Rush ticket discount cannot be combined with any other offer and is subject to ticket availability.
EBT Card to Culture
EBT Card to Culture is a collaboration between the Mass Cultural Council and the Executive Office of Health and Humans Services’ Department of Transitional Assistance. WTF is a proud participant in this new initiative. Anyone with a Massachusetts-issued EBT (Electronic Benefits Transfer) card may purchase $20 tickets (two tickets per EBT card) to performances on the Main and Nikos Stages (based on availability). Cannot be combined with any other offer or special events. Beginning June 1, contact the Box Office in person or via phone to purchase.
ArtCountry Summer Pass
Experience the Northern Berkshires’ art scene like no other with the ArtCountry Summer Pass for $50.
Pass includes:
• Admission to the Clark Art Institute in Williamstown, MA
• Admission to MASS MoCA in North Adams, MA
• Admission to the Bennington Museum in Bennington, VT
• 20% discount at the Williams College Museum of Art Gift Store in Williamstown, MA (admission to WCMA is free)
• 20% discount toward one regularly priced ticket to a Main Stage production at Williamstown Theatre Festival*
Pass valid June 1-September 3, 2018 (WTF season ends August 19, 2018)
*WTF tickets are subject to availability. Discount valid on new purchases only and cannot be combined with any other offer. Ticket must be purchased in-person at the Box Office.
Processing Charges
Tickets purchased by telephone, mail, or online are subject to a $3 processing charge per ticket. Bundle purchasers pay one $5 processing charge per bundle. Groups pay one $15 processing charge per order. Single tickets purchased in-person at the WTF Box Office are not subject to processing charges.
Recording Devices
All cameras and recording devices are strictly forbidden inside the theatre. Please check them with the House manager before entering the theatre.
Refund Policy
All sales are final. There are no refunds. Program and casting subject to change. If you find you are unable to use your tickets, please consider returning them to the Box Office and receive a tax-deductible receipt.
Exchange Policy
Tickets may be exchanged up to 48 hours prior to the performance you cannot attend and can be exchanged for a different performance of the same production only, based on availability. A $3 per ticket fee will be charged in addition to any applicable ticket upgrade costs. Refunds will not be made on exchanges into a lower-priced performance or seating area. Your new tickets will be held at the Box Office. Please have your tickets in hand when calling the Box Office to arrange the exchange.
Gift Certificates
Gift Certificates are available throughout the year in any denomination and make wonderful birthday, holiday, or thank you gifts. To order, call 413.458.3253.
Parking
Ample free parking is available in lots across the street from the ’62 Center and in a free parking garage behind the ’62 Center, accessible from Whitman Street, just off of Route 7.
Accessibility for Persons with a Disability
The Main Stage and Nikos Stage are both wheelchair accessible. When ordering tickets, please note if your party includes someone with limited mobility.
Sound Enhancement System
For performances on the Main Stage and Nikos Stage, portable sound enhancement devices are available at no charge for the hearing impaired. Headsets must be reserved when ordering tickets, but reservations will only be held until 15 minutes before the performance time.
Access
For more information on WTF’s access programs, please call our access coordinator Antonello Di Benedetto at 413.458.3253 or email antonello@wtfestival.org
Latecomers
Performances start on time; latecomers will be seated at the House Manager’s discretion.
Festival Stages
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Find Us
By Phone: 413.458.3200
By Email: wtfinfo@wtfestival.org
By Snail Mail: PO Box 517
Williamstown, MA 01267